Revive Pilates Privacy Policy

1. Introduction

  • Statement that Revive Pilates values privacy and is committed to protecting personal information.

  • Applies to all website visitors, app users, and in-studio members.

2. Information We Collect

  • Personal Information: name, email, phone number, billing info, emergency contacts.

  • Health Information: injuries, medical notes (only if voluntarily disclosed for class safety).

  • Usage Data: booking history, membership details, app/website interactions.

3. How We Use Your Information

  • To manage bookings, memberships, payments, and accounts.

  • To communicate class reminders, updates, and promotions (opt-in only).

  • To ensure health and safety in classes.

  • To improve our website, app, and services.

4. Sharing of Information

  • We do not sell personal data.

  • Information may be shared with:

    • Third-party service providers (e.g., Arketa, payment processors).

    • Legal authorities, if required by law.

5. Data Security

  • We use secure systems and encryption to protect data.

  • Access to sensitive information is restricted to authorized staff.

6. Cookies & Tracking

  • The website may use cookies or similar tools to improve user experience.

  • Users can disable cookies in browser settings.

7. Your Rights

  • You can request access to your data, updates, or deletion at any time.

  • You can opt out of marketing emails and notifications.

8. Retention of Information

  • Data is kept only as long as needed for legal, financial, or operational purposes.

9. Children’s Privacy

  • Members under 18 require a parent/guardian waiver.

  • We do not knowingly collect information from minors without consent.

10. Changes to This Policy

  • Policy may be updated periodically.

  • Changes will be posted on the website with a revised “last updated” date.

11. Contact Us

  • Provide contact details for questions or requests regarding privacy:

    • 📧 info@revivepilates.ca